Problems Related the the Data Flow from the Technical System to the Customer Profile

The following figure summarizes the main points to check in case of problems:

Main connections between technical system landscape and Customer Profile.

source:https://blogs.sap.com/2015/07/27/uploading-accessing-and-trouble-shooting-system-data-in-the-customer-profile-used-for-planning-changes-in-your-it-landscape/